Over 20 Years of Mallard Orlando Roof Cleaning Experience
Since 1992, we’ve been exceeding Central Florida customers’ expectations with the best customer service and cleaning techniques. We pioneered the use of soft chemical cleaning as a safe and effective alternative to damaging high pressure washing other companies use. This process has become a standard method used throughout Florida and the southeast United States.
Since our founding, we have cleaned over 70,000 roofs. That’s a lot of satisfied customers. In fact, over 40% of our business is from repeat clients or referrals. We never misrepresent our service, accept shoddy results or fail to perform at the highest standard. We do what we say we’ll do and have the licenses, insurance and guarantees to back up our work. We take a consultative approach to your roof and property cleaning by openly discussing your property issues and sharing the best solutions.
The Last 10% Makes the Difference in Our Roof Cleaning Company
Our approach to quality is what differentiates Mallard roof cleaning. Some other roof cleaning companies may do a decent job and get 90% of the work right by using the correct chemicals and processes. But that’s not good enough for us. We believe the difference in our company is in that final 10%. That’s where we double check the fine details and exceed your expectations.
Our process starts with a full inspection by one of our cleaning consultants before the job is quoted and the work is performed. We then provide a committed schedule for your cleaning service. 24 to 48 hours before your service, we’ll give you a courtesy reminder call. On the day of your service, our technicians will walk your property with you and go over your service order line by line before we start. Nothing is ever a surprise because we maintain meticulous records and open, clear communication.
Our Professional Recordkeeping Ensures the Best Service
When you get a quote from our cleaning consultants, you get a
line-by-line breakdown of every single item and service we recommend. No
verbal or quick, handwritten estimates grabbed out of thin air and
written on the back of an envelope. Every quote we provide is clearly
marked on our official Mallard quote sheets. You get a copy and we
maintain both an electronic and hard copy.
We also maintain a detailed history of your services so that we can
best serve you in the future. Every single past service is available
from this safe, secure customer file. We can also forecast future issues
and offer repeat or recurring services for regular, worry-free
cleaning. Listing your property for sale? Providing your maintenance
cleaning records to your prospective buyer may help sell the property.
Our service warranties are even transferrable to new owners. Try finding
that kind of long-term guarantee somewhere else.